Hotel Alfa Zermatt, Zermatt
About the Hotel
Hotel Alfa Zermatt is a recently renovated 4-star family hotel situated in the heart of Zermatt. It offers a serene location with stunning mountain views, including vistas of the iconic Matterhorn. Guests benefit from access to facilities in the sister hotel, including a wellness area and dining options. Its proximity to Zermatt's attractions makes it a convenient choice for travelers.
Location
Hotel Alfa Zermatt is located merely 0.5 miles from Zermatt, allowing easy access to local attractions. It is 49.5 miles from Sion, connecting guests to the broader Swiss region. Key nearby sites include Matterhorn Museum, St. Peter's English Church, and the Photopoint Kirchbrucke bridge, all within walking distance. The central yet quiet location enables easy exploration of the charming town.
Rooms
The hotel features various room types, including double rooms with queen-size or twin beds. Many accommodations include a south-facing balcony, offering fantastic views of the Matterhorn. All rooms are equipped with a minibar, free Wi-Fi, and a private bathroom with hairdryer. There are also single rooms available, but no extra beds can be accommodated.
Eat & Drink
Breakfast is served in the new dining-room 'Mountain view' of the sister hotel Metropol & Spa. The buffet includes a rich variety of options, featuring an organic food corner. Selected international dishes are available throughout the day, and a cozy hotel bar offers additional beverage options. Meals can be enjoyed while taking in the mountain scenery.
Leisure & Business
Guests can enjoy access to the spacious spa and wellness area at the Metropol & Spa, which includes a swimming pool, whirlpool, sauna, and gym. The hotel also features a large sunny terrace for relaxation. Solarium services are available for an additional fee. A transfer service from and to the train station is provided for added convenience.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- Internet access
- Front desk
- Ice machine
- Multilingual staff
Sports & Fitness
- Horseback riding
- Tennis court
Services
- Shoe shine service
Dining
- Restaurant
Spa & Leisure
- Solarium
Room features
- Free Wi-Fi in rooms
- Mini-bar
Bathroom
- Bathtub
Media
- Direct dial telephone
Location
Reviews and Ratings
My stay at the hotel was overall pleasant, with clean rooms and friendly staff. However, the room size was a bit small, and the lack of a private toilet was noticeable. The service was exceptional, especially when the staff prepared our breakfast for an early departure, though there was a slight misunderstanding when I requested a to-go coffee cup. The location was convenient, right in the heart of town with easy access to nearby shops and amenities. The dining experience exceeded my expectations with delicious food and a warm atmosphere, but it was a bit standard. The facilities were adequate, though there were some missed opportunities for improvement.
The hotel is in a convenient location near the main street and supermarkets, with easy access to nearby stations. The rooms are spotlessly clean but somewhat small and have a dated interior. The staff are nice but could improve on room entry procedures. Dining options nearby make the stay enjoyable and good value.
I found the hotel to have rooms that were a bit on the snug side but offered a breathtaking view of the Matterhorn with the sun streaming in. The service was highly efficient and very pleasant, and the location was perfect for exploring Zermatt. The dining experience was the best I've had in a long time, and the facilities were top-notch.
I had a wonderful stay at this hotel. The rooms were great, comfortable, and clean, offering fantastic views of the Matterhorn. The service was exceptional, with kind and helpful staff taking care of every detail. The location was perfect, close to all the attractions in Zermatt. The dining experience was delightful, especially the indulgent pastries. The facilities were top-notch, making my stay even better.
My stay at the hotel offered a mix of positives and negatives. The room with a view of the Matterhorn was comfortable for a two-night stay; however, it had a really bad smell and wasn't as clean as expected. Despite being tiny, it had all the necessary amenities, including a washbasin. The service was amazing and very helpful, although the space was really tight. The location was convenient but a bit far from the train station, nestled between a river and sports pitches. The dining experience with floor-to-ceiling windows showcasing the Matterhorn view was extensive and nice. Overall, a stay with ups and downs.
Staying at this hotel was a mixed experience. While the room was clean and comfortable for a two-night stay, the open accessibility to the main street made me cautious about leaving my belongings there. The outdated bed definitely needs replacement for a better sleeping experience. The service was friendly and accommodating, providing a simple take-away breakfast one day before and offering access to the facilities at the nearby Metropol Spa Hotel. The location was a highlight, conveniently close to the train station, with breakfast available at the adjacent hotel known for its excellent options. However, some areas of improvement are essential to fully enjoy the stay.
Staying in this hotel is totally worth the money. The rooms, though comfortable, could have been better, especially when they shut off for periods of the night. Overall, it was a cozy experience, even if the rooms were slightly on the small side.
The hotel is nestled in a superb location with views of the Matterhorn, just steps away from the Sunegga lift. The rooms, while slightly aged, offer a charming ambiance and are kept impeccably clean. The breakfast staff can be a bit inflexible, but the overall service is warm and helpful. Dining at the adjacent Metropole restaurant exceeds expectations. An exceptional value for a memorable stay in front of the fabulous mountain.
The hotel offers a comfortable stay with a view of the Matterhorn, though some rooms may need a facelift. The service is excellent with a warm and friendly atmosphere. The location is perfect for easy access to attractions. Dining exceeds expectations while some facilities could use improvement.
My stay at the hotel was truly amazing! The rooms, although tiny, had everything you need, and the washbasin even had an amazing Matterhorn view from the bed. I also loved having a balcony with a very nice view of the Matterhorn.
The hotel is perfectly situated with a great view of the Matterhorn and just a five-minute walk from the main street. The rooms, although small, were clean, and the staff was very helpful and friendly. The location is centered in the heart of Zermatt, making it convenient for exploring.
The hotel is a gem in the heart of Zermatt, offering fantastic views of the Matterhorn and a peaceful atmosphere. The rooms, while not the largest, are clean and provide a cozy retreat. The service is outstanding with enthusiastic and helpful staff. The dining options are varied and delicious, set in a beautiful room with clear views of the Matterhorn. The facilities are modern and well-maintained, enhancing the overall experience.
My stay at the hotel was a mix of positives and negatives. The rooms were a bit cramped and lacked facilities, and being next to a noisy railway line was not ideal. However, they were surprisingly quiet and spotless, including the shared WC and bathroom. The service was exceptionally friendly, polite, and efficient, making my experience pleasant. The location was conveniently close to the train station and Zermatt ZBAG, offering great views of the Matterhorn. The dining experience was fantastic with a generous selection and views of Matterhorn. Overall, a decent stay with some drawbacks.
I loved my stay at this hotel! The location was perfect, right in the center of town with easy access to everything. The rooms were cozy and offered stunning views of the Matterhorn. The service was top-notch, with friendly and helpful staff. The dining experience was excellent, with a wide variety of delicious options. However, the facilities could use a bit of improvement.
The hotel offers stunning views of the Matterhorn without extra charges, but the open accessibility of the shared bathroom to the main street can be a privacy concern. The service is friendly, with a few minor interruptions. The location is superb, near transportation and ski lifts. The dining experience is great at the neighboring hotel. Overall, a good value for money stay in Zermatt center.